FAQ

Where are you located and what are the business hours?


Our storefront is located: 150a Windsor Street, Richmond, NSW, 2753 Business hours are 9am - 3pm Open days are Wednesday - Monday




Are your products allergy or sesnitive skin safe?


HoneyBae always recommends doing a small skin test before using a product completely. If you notice you are allergic to a listed ingredient, please do not purchase that item and use it. If you are unsure if an item contains a certain ingredient or would like ratios and % - please contact us at: honeybaedesign@outlook.com




Can I reuse my packaging?


Yes! We are striving to be as low-waste as possible. This means all jars and product containers are 100% reusable and made of glass. All items used to ship your product can be recylable, if not reused (bubble wrap being the exception, but don't worry - we re-use that from other busineses).




Do I need to be Aboriginal to support or purchase?


Of course not! There may be limited edition product or art available for mob only - if this is the care it will be displayed. Our entire range is Ally-friendly and we are so happy you've decided to support a smal blak business.




Are your products vegan friendly?


Yes! Our entire range is 100% vegan friendly, cruelty free, chemical free, australian made, natural, and handmade.